Experience

Platform architecture, delivery and production reliability for MTN Nigeria's AI customer-service platform on Azure AKS.

• Shipped MTN Nigeria's AI customer-service platform to production in 4 months with a 15-engineer team across backend, frontend, ML, QA and platform
• Running at 94% bot containment across 100,000+ conversations a month, for a 95-million-subscriber base
• Improved time to restore from over an hour to under 30 minutes by leading platform observability on Elastic and building proactive outage detection with synthetic-chat and dead-man's-switch CronJobs, replacing business-user reports as the first signal of failure
• Diagnosed cross-pod message loss in a distributed chat backend and led the fix, moving Socket.IO session state into Redis so live agent handover worked reliably across replicas
• Migrated 10 services across two environments to a new production domain with zero downtime, covering Istio gateways, TLS certificates and DNS cutover
• Cut lead time to production by 85% and raised deployment success to 98% by moving static analysis and dependency scanning into every merge on GitHub Actions, gating releases behind a pre-production environment
• Built a second Vennote client's lending platform on AWS (ECS, VPC, Aurora, Route 53) with Terraform, now serving 1,000+ customers

Designing and delivering technical training on cloud infrastructure, Kubernetes, and DevOps practices to a global audience.

• Trained 78,000+ engineers globally on Azure Kubernetes, Terraform, and CI/CD automation
• Courses adopted by 10+ US universities including University of Florida and University of Denver
• Achieved 4.7/5 learner satisfaction rating across all courses
• Created production-grade curriculum demonstrating microservices, containerization, and cloud-native deployment patterns

Led cross-functional engineering team delivering enterprise applications including AI solutions for global workforce.

• Led cross-functional team of 10+ (developers, data engineers, UI/UX, AI architect) delivering enterprise applications
• Architected generative AI policy search platform using Azure OpenAI and AI Search reducing research time by 90%
• Avoided $800K in vendor costs through in-house AI platform development
• Introduced Agile planning and Azure DevOps Boards consolidating work management across six IT teams
• Grew team from 3 to 10 engineers through strategic hiring and onboarding
• Integrated SAST/DAST security scanning into CI/CD pipelines ensuring secure deployments
• Designed Azure Kubernetes Service infrastructure supporting 8 concurrent projects including AI workloads

Architected cloud infrastructure and led Agile transformation across multiple IT teams.

• Led Agile transformation across six IT teams, establishing sprint ceremonies and improving collaboration
• Reduced deployment time by 95% through CI/CD automation and Infrastructure-as-Code practices
• Implemented observability solutions with Prometheus, Grafana, and Azure Monitor
• Achieved 99.99% uptime for mission-critical applications through disaster recovery solutions
• Architected Azure cloud infrastructure using Terraform IaC for kubernetes clusters and virtual networks

Architected and managed cloud infrastructure for one of Nigeria's largest banks.

• Architected Azure cloud infrastructure for 30+ mission-critical banking applications
• Reduced deployment time from 4 hours to 10 minutes through automated CI/CD pipelines
• Managed distributed systems processing millions of daily financial transactions with 99.99% uptime
• Implemented monitoring infrastructure with Azure Monitor and Dynatrace
• Automated infrastructure provisioning reducing manual overhead by 40%
• Led cloud migration transitioning on-premises systems to Azure with security compliance

Enterprise IT support and automated OS deployment across the bank's branch network.

• Provided enterprise IT support across the branch network, resolving incidents on desktop, print and account infrastructure
• Automated operating system deployment with Windows Deployment Services, replacing manual builds
• Supported ISO 27001 compliance for managed print infrastructure